Terms of Service

Last Updated: July 2026

These Terms of Service (“Terms”) govern your use of dumpster rental services provided by NB Dumpster Rentals (“we,” “our,” or “us”). By scheduling a dumpster rental, requesting a quote, or using our services, you agree to these Terms.

1. Rental Period

Your rental period will be confirmed when you book your dumpster. If you need to keep the dumpster longer than originally scheduled, please contact us before your pickup date. Extended rental fees may apply and will be discussed before any additional charges are added.

2. Pricing & Additional Charges

Our pricing is based on the dumpster size, rental period, and the type of debris being disposed of. Additional charges may apply for:

  • Exceeding the included weight allowance
  • Extended rental periods
  • Prohibited materials
  • Dry runs or blocked pickups
  • Relocation requests after delivery

Any additional charges will be explained whenever possible before billing.

3. Accepted & Prohibited Materials

Our dumpsters are intended for approved construction debris, household junk, landscaping debris, roofing materials, and other non-hazardous waste.

The following materials are not permitted unless approved in advance:

  • Hazardous chemicals
  • Paints, solvents, and oils
  • Asbestos
  • Batteries
  • Tires
  • Medical or biohazard waste
  • Flammable or explosive materials
  • Propane tanks
  • Refrigerants
  • Radioactive materials

If prohibited materials are placed inside the dumpster, additional disposal fees or penalties may apply.

4. Dumpster Placement

The customer is responsible for providing a safe and accessible location for dumpster delivery.

If the dumpster is placed on:

  • Public streets
  • Sidewalks
  • Public property

the customer is responsible for obtaining any permits required by the City of New Braunfels or other local authorities.

Our drivers take every reasonable precaution during delivery and pickup. However, NB Dumpster Rentals is not responsible for damage to driveways, sidewalks, landscaping, underground utilities, irrigation systems, or other surfaces where placement is requested.

5. Loading Requirements

Please load materials evenly throughout the dumpster.

Do not:

  • Fill above the top edge of the container
  • Overload the dumpster beyond its weight capacity
  • Place prohibited materials inside the dumpster

Overfilled dumpsters may require unloading before pickup and could result in additional charges.

6. Delivery & Pickup

We work hard to deliver and pick up dumpsters within the scheduled timeframe.

Delivery and pickup times may occasionally be affected by:

  • Weather conditions
  • Traffic
  • Equipment availability
  • Road closures
  • Other circumstances beyond our control

While we make every effort to stay on schedule, specific delivery times cannot always be guaranteed.

7. Payment

Payment terms are provided during booking.

By renting a dumpster, you agree to pay all applicable charges, including:

  • Rental fees
  • Overage charges
  • Extended rental fees
  • Additional disposal fees
  • Applicable taxes

Outstanding balances may delay future service.

8. Customer Responsibility

The customer is responsible for:

  • Ensuring safe access for delivery and pickup
  • Using the dumpster only for approved waste
  • Preventing unauthorized use of the dumpster while it is on-site
  • Complying with all local, state, and federal regulations regarding waste disposal

9. Limitation of Liability

To the fullest extent permitted by Texas law, NB Dumpster Rentals shall not be liable for indirect, incidental, special, or consequential damages arising from the use of our services.

Our total liability for any claim related to your rental shall not exceed the amount paid for that specific rental.

10. Changes to These Terms

We may update these Terms of Service from time to time to reflect changes in our business, services, or legal requirements.

The version published on this page at the time of your rental will apply to your order.

11. Contact Us

If you have any questions about these Terms of Service or your dumpster rental, please contact us. Call us at (830) 381-3234 or info@dumpsterrentalsnewbraunfels.com.